pcp88 Privacy Policy
This document contains a full description of how your personal information is collected, used, and kept secure.
pcp88 ("we", "us", or "platform") operates a safe and reliable online betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how pcp88 collects your personal information, the purposes for which it is used, when it may be shared with third parties, and the steps taken to keep your information secure. By using this site, you are considered to have consented to this Policy.
We believe that transparency is the foundation of trust. That is why this document is written in clear, plain language so you can easily understand what happens with your information.
1 What Information We Collect
When you open an account on pcp88 and use the platform, various types of information are collected automatically or directly from you.
1.1 Identity Information
Information you provide during account registration includes:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (when identity verification is required)
- Current address
1.2 Financial Information
Information required for transaction processing:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
1.3 Technical and Usage Information
Information collected automatically while using the site:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent
- Betting and gaming activity history
- Data collected from cookies and similar tracking technologies
2 Purpose of Data Use
pcp88 uses collected information only for the following legitimate purposes. This information is not used for any unrelated purpose without your consent.
| Purpose | Description |
|---|---|
| Account Management | To handle registration, login, and account security. |
| Transaction Processing | To complete deposits and withdrawals and to maintain transaction records. |
| Identity Verification | To complete the KYC process required for age verification (21+) and fraud prevention. |
| Customer Support | To provide assistance via 24/7 live chat and email and to resolve issues. |
| Platform Improvement | To improve the user experience and plan new features. |
| Security and Prevention | To monitor for fraud, money laundering, and unauthorized access. |
| Responsible Betting | To monitor playing patterns and identify risky behavior and provide support. |
3 Cookies and Tracking Technologies
pcp88 uses cookies and similar technologies on the site. These technologies help improve your browsing experience and ensure the site functions properly.
Essential Cookies
Essential for the core functionality of the site. Used to maintain login sessions and ensure security. These cannot be disabled.
Analytics Cookies
Used to understand how users interact with the site. This data is collected completely anonymously and is used to improve the site.
Preference Cookies
Help remember your language, site settings, and preferences so you do not have to re-enter them each time.
Security Cookies
Used to detect suspicious activity and protect your account from unauthorized access.
4 Data Sharing with Third Parties
pcp88 does not sell your personal information or transfer it to third parties for commercial purposes. However, in certain specific situations, limited data sharing may be necessary.
4.1 Payment Providers
Financial information required to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment providers. These third parties follow their own privacy and security policies.
4.2 Legal Obligations
In the case of a court order, a lawful request from an investigative authority, or any other legal obligation, relevant information may be provided to the authorities. In such cases, we aim to supply only the minimum information necessary.
4.3 Technology and Service Partners
Essential data may be shared with technology partners who assist with the technical operation of the site. These organizations may only use the information to provide the contracted services and may not use it for any other purpose.
5 Data Security Measures
pcp88 uses industry-standard technologies and practices to protect your information. Our main security measures are described below.
SSL Encryption
All pages on the site are secured with SSL/TLS encryption. All information transmitted between your browser and our servers remains encrypted.
Encrypted Storage
Sensitive information such as passwords and financial details is stored in encrypted form in our database.
Access Control
Only authorized staff can access your personal information, and they are bound by professional confidentiality agreements.
Continuous Monitoring
Our systems are monitored at all times so that unauthorized access or suspicious activity can be detected quickly.
6 Data Retention Period
pcp88 retains your information only for as long as necessary. Keeping data beyond what is needed goes against our policy.
6.1 Active Accounts
All relevant information will be retained for as long as your account remains active. This ensures the functionality and security of the account.
6.2 After Account Closure
Even after an account is closed, certain information may need to be retained for a specified period for legal, financial, or regulatory reasons. Once that period has passed, the information is securely deleted or anonymized.
6.3 Data Deletion Requests
Where there is no legal obligation to retain it, you may request deletion of your personal information. Send this request by email to [email protected]. We will make a decision after appropriate verification.
7 Your Rights
As a pcp88 user, you have several rights regarding your own information. We respect these rights and help you exercise them.
Right to Access
You may request to know what information we hold about you and ask for a copy of it.
Right to Correction
If any information we hold about you is incorrect, you may request that it be corrected. Corrections will be made as quickly as possible.
Right to Deletion
Where there is no legal obligation, you may request that your information be deleted. We will handle this through the appropriate process.
Right to Object to Processing
In certain cases, you may object to the processing of your information. A decision will be made after considering your objection.
8 Minor Protection
Restriction for Users Under 21
pcp88 strictly operates for users aged 21 and above only. If any person registers while under the age of 21, their account will be closed upon verification and any deposited funds will be returned.
We use reliable methods for age verification. If you believe a minor is using this site, please notify us at [email protected].
9 Policy Changes and Updates
How We Communicate Changes
pcp88 reserves the right to amend this Privacy Policy as needed. For any significant changes, we will notify users in the following ways:
- Displaying a notice on the site's main page
- Sending a notification to the registered email address
- Updating the "Last Updated" date on this page
If you continue to use the site after changes are made, you will be considered to have consented to the new policy. We therefore recommend reviewing this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.
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